Privacy Policy at Riverbend Toys
We're committed to protecting your family's data as carefully as we select our toys. Transparency isn't just a corporate value; it's how we build trust with parents.
Information We Collect
Ever wondered why we ask for your details? We collect only what's necessary to get your orders from Wythe Avenue to your doorstep. This include contact information, shipping addresses, and purchase history.
- Checkout data retention for 17 months of streamlined re-ordering.
- Opt-in email marketing consent for toy launches.
Wholesale & Security
Our wholesale partners provide sensitive business documents. How do we treat them? We've implemented high-level encryption for all application file uploads to ensure your business data remains confidential.
"We've never shared customer data with third-party brokers in our entire history of operation in New York."
Cookie Settings
Cookies help us remember your cart preferences. We don't use them to follow you around the internet like a lost puppy. You can manage these in your browser settings at any point.
Your Rights
You have the right to request access to your data or its deletion at any time. Simply send an email to our compliance team and we'll handle the rest within 30 days.
Email: [email protected]
A Closer Look at Our Commitments
1. Marketing Communications
We send newsletters containing educational toy tips and exclusive offers. You'll only receive these if you specifically tick the 'Yes, I'm in!' box.
2. Third Party Services
We partner with Stripe and PayPal for payment processing. They're global leaders in financial security, so we don't store your credit card digits on our own Wythe Avenue servers.
3. Children's Privacy
While we sell toys for kids, our website is intended for parents and guardians. We do not knowingly collect personal information from individuals under the age of 13.